This Privacy Policy explains how we collect, use and protect your personal information as you interact with us directly, by phone, or online.
Summary of Our Privacy Policy
This policy explains:
- What information we collect from you.
- How we use the personal information we collect from you.
- How we use "cookies" and other electronic tracking.
- What kind of security measures we take to protect your information from accidental loss or disclosure and how we will inform you in the event of a security breach.
- The manner in which you can update or correct your personal information.
Types of Information We May Collect From You
Store It collects information that you provide to us or that we learn about you from the use of our web site. We receive and store information you enter on www.storeit-usa.com or give to us in any other way. For example, you may provide information to us when you enter into a lease or rental agreement with us, when you use any of our online bill payment choices, or when you pay in person. As a result of those actions, we may learn such information as your name, address, age, phone number, email address, payment card information, Social Security number, driver's license number, and insurance coverage information. We may also automatically receive and store certain types of information whenever you visit our site. See "Cookies and Tracking Technology" below.
How We Use Information We May Collect From You
We use information we have collected about you to provide you with our storage services, to respond to your inquiries, to collect monies due to us from you, and to enforce your agreements with us. We do not sell your personal information to third parties for any reason. We may share your personal information with third parties or affiliates where it is necessary for us to provide you with the services you have requested, to collect monies due to us, or to do something that you have asked us to do. For example, we might need to provide your personal information to a moving company that you have engaged to move goods in to or out of one of our facilities.
We may share your personal information with other companies or with affiliates of ours who we have engaged to perform services on our behalf, such as companies we engage to support our website and to process your online payments. These companies may also acquire your personal information directly as a result of how their electronic processes support our website. We require companies that act on our behalf to keep personal information which we provide to them, or which they collect on our behalf confidential and to use such personal information only to provide the services we ask them to perform. We endeavor only to engage companies we reasonably believe have strong privacy protections in place.
We may also disclose personal information about our customers as required by law or to protect against fraud or security hazards. We may be compelled to disclose your personal information in response to legal process, such as a court order, subpoena, or search warrant, or other legal requirements of any governmental authority; even if the proceeding does not involve you. We may also disclose personal information where necessary to protect our rights or property or your rights or property.
Cookies and Tracking Technology; What Are They and How Do We Use Them?
A cookie is a small piece of information that a web site stores on a personal computer and which it can later retrieve. When you use our website, a cookie may be place on your computer. In addition, we or our electronic vendors may gather electronic information such as your IP address, browser type and operating system. These types of information enable our website to function better and improve ease of use, such as the ability to remember a password without having to re-enter it. You may disable the cookie function on your browser and you may also delete existing cookies.
While we may collect or log this information, we generally do not identify you or match this information with your other personal information. We may use this collected or logged information in order to provide better service, facilitate use of our web site, track usage of our web site, and to address security hazards.
Our Security Practices
We have internal security policies that restrict access to customers’ personal information to authorized employees, agents and subcontractors who need the information in order to serve our customers or operate our business. These persons may use our customers’ personal information for Store It business purposes only. Our employees are trained and bound by our policies to maintain the confidentiality of our customers’ personal information.
We maintain physical, electronic, and procedural safeguards that are designed to guard our customers’ personal information and we endeavor to use third party electronic vendors who we reasonably believe have similar safeguards. . For example, for the security of your online visit to our website we or our supporting vendors may make use of secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. Personal information is maintained within a secure electronic environment. We and our vendors may also use encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet or internal security system can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, Store It cannot ensure or warrant the security of any information you transmit to us or through our website, and you do so at your own risk.
In the event of a breach of the confidentiality or security of your personal information, we will attempt to notify you as necessary for you to take appropriate protective steps. By using our web site or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of our site or your account with us. Unless you indicate otherwise, we may notify you using the most current email address you provided to us.
Links to Third Party Sites
Our web site may contain links to third party sites. Store It is not responsible for and cannot control the privacy policies of these other sites or their practices. We encourage you to read the privacy policies for these other sites, as they may differ from ours.
Updating Your Personal and Contact Information
Store It may contact you electronically as necessary to service your account. You can change your contact preferences and personal information by logging in to our website at storeit-usa.com. or by writing to us at the physical address set forth further below.
Protecting Your Privacy
You should be careful to maintain the secrecy of your user id and password and/or account information and be responsible about protecting your personal information and identity, both online and off-line.
Minors
We do not sell storage services to persons below the age of 18 and persons below that age should not use our website.
Policy Amendments
We may updated or amend our privacy policies at any time. Your use of our website at any time after an amendment or updated constitutes your acceptance of such changes. Accordingly, we recommend you periodically review our privacy policy.
Lansdowne Station Self Storage, LLC
3551 Washington Blvd.
Suite 120
Lansdowne, MD 21227
